{"id":249542,"date":"2022-01-27T22:13:07","date_gmt":"2022-01-27T22:13:07","guid":{"rendered":"https:\/\/www.staging.trustedchoice.cloud\/advantage\/?p=249542"},"modified":"2023-10-11T17:40:05","modified_gmt":"2023-10-11T17:40:05","slug":"find-answers-fast-with-the-revamped-help-desk","status":"publish","type":"post","link":"https:\/\/www.staging.trustedchoice.cloud\/advantage\/blog\/find-answers-fast-with-the-revamped-help-desk\/","title":{"rendered":"Find Answers Fast with the Revamped Help Desk"},"content":{"rendered":"

We had some major releases in 2021, including a new site design for TrustedChoice.com<\/a>, a brand new Advantage website<\/a> and resource center and a new Market Finder tool <\/a>to help agents connect with new insurance providers. And while we were making all these new improvements, we made sure to give some TLC to our help center<\/a> to keep our customers on top of it all.<\/p>\n

Reorganized to help you find what you need, fast<\/h2>\n

Our library of topics has been reorganized into three categories to guide you to the resources you’re looking for.<\/p>\n

<\/i> Get Started Guide<\/h3>\n

If you’re a new subscriber, the Get Started Guide<\/a>\u00a0should be your first stop! You’ll learn how to set up your profile to maximize its performance and get the most out of your subscription.<\/p>\n

<\/i> General Help Topics<\/h3>\n

Dive deep into the world of Advantage in the General Help Topics<\/a> section. Here you’ll learn about each of the different subscription types and get advanced tips on how to rank higher and reach more consumers.<\/p>\n

<\/i> New Features<\/h3>\n

Stay on top the latest product enhancements in the New Features<\/a> section and learn what our team is working on for the future.<\/p>\n

Of course you can also easily find what you are looking for using our new search tool, too!<\/p>\n

 <\/p>\n

Topics reviewed, updated and cross-referenced<\/h2>\n

We gave our content a thorough review and updated to reflect our latest product enhancements. We even cross-referenced articles by topic so you quickly jump to “related topics” to help you connect the dots.<\/p>\n

\"Help<\/p>\n

<\/h2>\n

A “Personal Walkthrough” option added for when online just isn’t enough<\/h2>\n

Sometimes nothing can beat a personal tour. Our Client Success Team welcomes the chance to be your personal Advantage sherpa to show you around your profile and get you set up fast! Or if you’ve been a subscriber for a while, they can review your profile and help you fine tune it for optimal performance. Come see us on TrustedChoice.com\/Advantage to fill out the request form<\/a> to get your personal tour scheduled.<\/p>\n

\"Client<\/p>\n

Check out the Help Desk Now<\/h2>\n

Start making the most of your Advantage subscription by visiting our new Help Desk at trustedchoice.com\/advantage\/help-desk\/<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

We gave our Help Desk some TLC to help agents keep up with all the exciting changes we’ve made over the last few months. Here’s what’s new!<\/p>\n","protected":false},"author":3,"featured_media":249576,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[6],"tags":[74,202],"class_list":["post-249542","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-advantage-help","tag-new-feature"],"acf":[],"yoast_head":"\nFind Answers Fast with the Revamped Help Desk - Momentum Edge<\/title>\n<meta name=\"description\" content=\"We gave our Help Desk some TLC to help agents keep up with all the exciting changes we've made over the last few months. 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